Frequently Asked Questions:
Have some questions? These quick-answers might help!
FAQs
Don't Get "CART ROBBED"
CHECKOUT COMPLETION:
Each drop features a curated mix of one-of-a-kind items and custom pieces. Most are single editions, so even if an item is in your cart, it can be purchased by someone else and will disappear from your cart.
Once listed, there’s no way to reserve it.
Checkout completion, is the ONLY way to secure your piece and purchase and not get cart robbed.
NOTE:You may need to check-out several times, so you don't lose what is in your cart. Sorry it happens...
The STORY behind the 821 Name
EIGHT21 Studios® is more than a name,it’s a date in 2012, that changed everything.
August 21st is the day my dad suddenly passed away. He was my biggest encourager, my built-in hype man, and the kind of person who believed you should always try the new thing, take the risk, and “work the aisles” (meaning talk to everyone, connect with people, and never be afraid to put yourself out there). If he were still here, he’d be my loudest cheerleader. But, no worries, my sister stepped into that role pretty well and we talk to ALOT of strangers on our journeys!
EIGHT21 is my quiet nod to him. A reminder to stay brave. Stay curious, ...and always keep creating.At its heart, Refashioned creates story-driven home décor, pieces rooted in memory, meaning, and connection. Every design carries a deep layer of intention and thoughtful planning, because the best things aren’t just styled… they’re storied. Alongside these creations, I continue my work as a watercolor artist, designing heartfelt greeting cards that carry the same sense of story, beauty, and connection into every note you send.
When EIGHT21 Refashioned came to life, it felt even more personal. My dad was rarely without a plaid shirt or flannel, usually with a handkerchief tucked close by. Refashioned is rooted in that memory, taking vintage pieces and giving them new life, blending timeless character with the comfort and familiarity of a well-loved plaid shirt.It’s about honoring the past while creating something fresh. It’s about stories stitched into fabric and painted into every piece as an artist. It’s about carrying that same heart into watercolor greeting cards, where each design tells a story of its own. It’s about legacy, connection, and cozy comfort for all of my Holiday Enthusiasts!
EIGHT21 isn’t just a name.It’s a story I carry forward every single day, one well-loved plaid shirt at a time.
What is a DROP Sale?
A drop sale website is an online shop that releases products in limited quantities or for a short period of time, rather than keeping items available year-round. Instead of a traditional storefront where everything is always in stock, new collections or pieces are launched as “drops” at scheduled times. These releases may only be available for a few hours or until they sell out. Small batch brands and makers will highlight special collections, exclusivity, and making each release feel like a unique event, a party to look forward to.
What size are the Greeting Cards?
Our Greeting Cards are a industry-standard "BOUTIQUE" size. The folded card measures 4.25" x 5.5" also known as an A2 size. They are not larger cards like the "crown" grocery store size. They are BLANK inside for a sweet note...not a novel. But you do have the whole inside and in some cases the backside too.
How do I CARE and LOVE my products?
Although many of the items are washable, we recommend SPOT or HAND WASHING for any of the fabric or textile products.
Shipping? When will I get my order?
All items sold at the DROPS are Ready to Ship. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and USPS.
Will there be Shipping Fees?
No additional charges are added at check-out, besides US Sales Tax. All shipping is figured into the pricing, we take an average based on locations. So we like to say it is FREE-ish. Normal shipping would be about $6-$15 based on the distance and the products purchased. Single Greeting Cards are $1.25 for us to ship.
What is SMALL BATCH?
We thoughtfully source and curate vintage linen treasures and transform fabric textiles into one-of-a-kind, story driven home decor. All the materials are prewashed prior to sewing. Hankies (if used) are brand new, just an FYI.
Returns and Refunds
Due to the custom nature of our products. We do not offer refunds or returns. Should something arrive damaged or go MIA with the post office shipping, please reach out so we can figure out an Eight21 solution.
We want you to feel the LOVE that goes into each piece.